Welcome to Two Rivers Medical Centre
Welcome to our practice website. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.
Two Rivers Practice Leaflet
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On 25th May, the Data Protection Act 2018 came into force. Two Rivers Medical Centre has ensured that we have met our responsibilities under the new legislation. Full details can be found under the "Medical Record" tab at the top of this page.
In particular, you can find:
- Detailed privacy notices for all data processing that we perform on our patients' medical information
- Your data subject rights
A summary can be found here...GDPR Summary
NHS Digital has also launched the National Data Opt Out. Full details and how to manage your choice can be found here...Your NHS Data Matters
There are a lot of useful links on our self help pages (see main menu). Alternatively, use the Search engine above to find more information on certain conditions or symptoms.
Camera Controlled Car Park Management System
We would like to inform you that a new park management system is LIVE NOW.
The first 30 minutes are free, to enable people to pop in and collect prescriptions etc… For additional time please enter your full correct vehicle registration details into the terminal.
Parking Eye Appeals & Complaints
The aim is to improve access for patients attending for appointments by reducing level of unauthorised parking.
Thank you for your co-operation
Accessing your Medical Record & Results online
With more patients requesting access to their record online, (please ask at reception regarding SystmOnline), you may find this link useful to help you better understand your test results and conditions https://labtestsonline.org.uk/
InfoLink provides a search engine that uses key words and location criteria to find information about all sorts of local services, activities, advice, information and support.
- Charities and Voluntary Organisations
- Children’s Centres
- Local Groups such as scouts
- International Community Groups
- Support Groups such as drug and alcohol misuse groups
- Learning and Physical Disability Services
More information can be found here
Did you know there are lots of other local services that you can go to directly for help, without the need to speak to your GP first? See our Self Help section on the website for useful links.
SystmOnline and Patient Partner - Cut the Queues!
Have you registered for SystmOnline?
You can book appointments, request medication and access part of your medical record including blood results. Please ask at reception...
Alternatively, please try Option 1 on our phone system, Patient Partner, and cut the queues to make, change or cancel an appointment.
Help us to help you by reducing our Did Not Attend rate and being able to offer more appointments.
Reviews for Long Term Medical Conditions
We are changing our recall system for patients with long term medical conditions who require annual monitoring reviews. Please see here for more information.
Named Accountable GP
All patients at the practice have a named accountable GP on their clinical record. Your named GP has overall responsibility for your care but you may see any GP of your choosing at the surgery. If you wish to find out who your named GP is, please ask at reception.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 19/07/2018)